VPS21 Upgrade

As part of the ongoing monitoring of our services to ensure we provide the best service to all our customers, we have planned to upgrade server VPS21 this evening. This upgrade of Processing power and Memory will require the machine to be rebooted. Work is scheduled for between 22:00-23:00 this evening.  Customers who are on VPS21 for their ... 閱讀全文 »

9th Jul 2019
Nominet .uk Email Notice

We are aware that Nominet is contacting all owners of a .co.uk domain name. The wording has caused some confusion with existing customers. This notification is NOT telling you that your .co.uk domain will expire, but it is informing you that the new .uk domain extension is now available for your domain.  For example, if your domain ... 閱讀全文 »

13th Jun 2019
Removal of PayPal as a payment option.

We are always doing our best to keep our prices as low as possible whilst providing the highest quality services to our customers. During our last review, it was decided that due to the excessively high transaction charges applied by PayPal to withdraw it from our methods of accepted payments from the end of June 2019. It is felt this is a better ... 閱讀全文 »

6th Jun 2019
Paypal Subscriptions

As previously announced we no longer support paypal Subscriptions due to errors with Paypal issuing payments multiple times for the same invoice. If you wish to pay for your services using Paypal, please remember to log into your Customer Portal when you receive an invoice notification as payment will not automatically be taken.  Simply ... 閱讀全文 »

8th Apr 2019
CT-Prepared, Back up all your important data.

    Without easy access to your most valuable asset – your data – it would be a pretty tough day at the office. Nowadays, taking care of your data is of paramount importance, ransomware attacks, hardware failure, human error and mother nature are all adding to our woes. Don’t let the threat of data loss stress you out. CloudTree in ... 閱讀全文 »

3rd Dec 2018
Domain Renewals now upto 9 years!

From today you can now renew your domain registrations for up to 9 years.

 

Don't loose your domain due to failure to renew each year, simply log into your control panel and select Domains then increase the renewal period 1 through 9 years now available from CloudTree.

 

28th Nov 2018
Two Exciting New Products Launched

CloudTree continue to offer new and exciting products to its customers and today sees the launch of two more... For more information click on the links below or call us today to discuss your requirements and let us advise you on the best product fit... Website security & malware protection for your website SiteLock™, the global leader ... 閱讀全文 »

17th Nov 2018
Updated Knowledge Base

Today we launched an epic update to our knowledge base with over 200 new articles. These will help our customers to self administer their own account and not need to contact the support team for many of the basic features available.

Simply click on Support - Knowledgebase from the top menu.

1st Nov 2018
We welcome your feedback

CloudTree has built its business solely based on recommendations and word of mouth. As such we would be really grateful if our customers could spare a few moments to add a customer testimonial for our website.Of course if your opinion is bad we hope that you have contacted us so that we can put it right.If you feel you have some feedback, good or ... 閱讀全文 »

15th Mar 2018
If you are experiencing issues with outlook sending via SMTP, read on.

We have received a number of support tickets from customers who are unable to use outlook on windows 7 to send emails.This is due to windows 7 using an outdated security protocol called TLS. TLS1.2 must be enabled to use our services with outlook on windows 7 boxes.Please log in to your customer portal to read how to solve this problem on our ... 閱讀全文 »

11th Feb 2018