We welcome your feedback

CloudTree has built its business solely based on recommendations and word of mouth.¬†As such we would be really grateful if our customers could spare a few moments to add a customer testimonial for our website.Of course if your opinion is bad we hope that you have contacted us so that we can put it right.If you feel you have some feedback, good or ... Read More »

15th Mar 2018
POP3 retired

CloudTree constaintly reviews its services and security protocols to ensure we keep your data safe. At part of this we have taken the decission to retire the now obsolete POP3 services.On Friday 9th March, CloudTree came under a sustained¬†hack attempted on a number of ex Timico customer email accounts. This was a distributed attack from all over ... Read More »

10th Mar 2018
Important Notice for Customers Migrating to CloudTree

If you are migrating your domain name and email services to CloudTree.You must ensure that your existing mailbox credentials are removed from all devices. (PC's, Laptops, Tablets, Phones, any other device linked to your email account)If you do not remove your old crendtials your email will be trying to connect to our mail servers with incorrect ... Read More »

22nd Feb 2018
If you are experiencing issues with outlook sending via SMTP, read on.

We have received a number of support tickets from customers who are unable to use outlook on windows 7 to send emails.This is due to windows 7 using an outdated security protocol called TLS. TLS1.2 must be enabled to use our services with outlook on windows 7 boxes.Please log in to your customer portal to read how to solve this problem on our ... Read More »

11th Feb 2018