CloudTree constaintly reviews its services and security protocols to ensure we keep your data safe. At part of this we have taken the decission to retire the now obsolete POP3 services.
On Friday 9th March, CloudTree came under a sustained hack attempted on a number of ex Timico customer email accounts. This was a distributed attack from all over the global with a focus from USA.
Our automated protection kicked in and no account was compromised, however this created a significant number of IP address to be blocked.
Due to the fact we are seeing continued attempts on old Timico accounts from around the globe, we have taken the decision to block POP3 ports on all our services.
If you have set up your emails with the newer IMAP protocol as suggested in our how to guides, you will not be affected in any way.
If you have a specific requirement to use the old POP3 method, please raise a ticket with support who will discuss the options with you.
Please rest assured, no account was compromised during this attack and CloudTree’s security protocols performed as designed to protect your data.
Saturday, March 10, 2018