We have received a number of support tickets from customers who are unable to use outlook on windows 7 to send emails.

This is due to windows 7 using an outdated security protocol called TLS. TLS1.2 must be enabled to use our services with outlook on windows 7 boxes.

Please log in to your customer portal to read how to solve this problem on our knowledge base article. 

 https://mycloudtree.co.uk/knowledgebase/11/I-canandsharp039t-connect-Outlook-to-send-emails.html


Sunday, February 11, 2018

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